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home warranty utah I have not had a working dishwasher in July. I'm so frustrated with this company. Unless someone can make this right, we will not be renewing our contract. When opening a claim with HWA in June 20th, it took a while to get someone out here. First their only available time was 5 days from then, we called and got another company and they no call no showed for a scheduled appointment. Then we finally got a fantastic company out to look and quote the unit. It needs replacing, they filled the proper paperwork and we went on with our business. I was told it could take a week to get it approved with the part. 3 weeks pass. We have no part and we found out our claim was denied and we have to send out home inspection for our claim to be reviewed. I was told this on 7/16.

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Also, if the homeowner tries to use the warranty and the claim is denied, he will probably feel like the money spent on the premium and the service call fee was wasted.

And he let me know when he was on his way.

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The best advice is to know your local representative.

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